1. Support the national 1-year warranty 2. The guarantee (free repair) of Ulike products during the warranty period will be implemented from the date of purchase 3. The products within the warranty period can be repaired at the place designated by Ulike; when repairing, please show the Warranty Certificate, the purchase time and relevant certificates and then we can start to repair 4. If you lose the invoice or relevant Warranty Certificate, please consult Online Customer Service.
1. Purchase Invoice 2. Valid Transaction Records 3. Warranty Card
Within 7 days after the user purchases the product (counting from the date of receipt), the product (including packaging and accessories) is guaranteed to be in good condition and does not affect secondary sales, and the product can be returned and exchanged without reason.
After the after-sales service agency detects that there are quality problems in the product, it will be replaced and repaired and the return freight of the product will be borne by the manufacturer.
1. The packaging of the product has not been damaged (the product and accessories in the package are intact and will not affect secondary sales) 2. Personal care products such as facial cleansers/toothbrush (head) cannot be returned after dismantling 3. Invoices and gifts will be returned together
Ordinary invoices are issued for individuals and corporate users who do not qualify as general taxpayers
If you need to issue a value-added tax invoice, please contact the Online Customer Service to ask for an invoice after confirming receipt
1. Copy of Tax Registration Certificate and General Taxpayer Qualification Certificate 2. Detailed billing information of the company: invoice title, company name, bank, account address, telephone number, and taxpayer identification number. 3. The detailed delivery address, telephone number and recipient of the invoice
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After creating an account with Hangzhou Ulike Technology Co., Ltd, you can use any device:
• Check your online orders and historical purchase records
• Manage your personal information
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